Liquid or Actual physical destruction is existing. usually look for damage! If we receive a destroyed machine your account might be charged a payment.

again up your machine and reset it to get rid of personal details, which we can help you with at the store.

If your device is found to generally be ruined, We're going to cancel the exchange as opposed to charging you for your product and help you discover alternate substitute possibilities.

Small software downloads to the computer to get started on the support session. over the session, the read more Technician could have the capacity to absolutely Command your Laptop. keep in mind, only acknowledge support from persons and organizations you believe in.

you should be shown since the Billing liable bash or authorized user, have a photograph ID and bring the faulty machine to The shop.

Pick up your replacement machine inside of fourteen times from your purchase date, usually the buy will be canceled.

immediately after diagnostics and troubleshooting happen to be concluded, We're going to buy a substitution device that will be sent on the T-Mobile keep of the alternative. We'll notify you when the unit arrives at the store.

in the event you require an exception to this process, Call Us to talk to us for an alternate solution.  

prolonged warranty for enhance or mend for as long as you have safety providers Energetic on your account.